We check the things that actually determine whether customers can find you, trust you, and contact you.
Google Business Profile
Average across businesses we've audited
28%
Customers searching for your business on Google may not find you, or land on an incomplete profile that sends them somewhere else. A neglected GBP is a first impression you never get back.
Website
Average across businesses we've audited
62%
Not having a website is damaging to your professional reputation. A slow, outdated, or mobile-unfriendly site actively loses customers before they ever contact you.
Email
Average across businesses we've audited
64%
Using Gmail or Yahoo for business looks unprofessional to customers and partners. Misconfigured email gets filtered as spam, meaning your messages may never arrive.
74%
of businesses have a Google Business Profile that is unclaimed or completely inactive
58%
are still using Gmail or Yahoo as their business email address
65%
have no website — invisible to anyone searching online
42%
have never made a single post to their Google Business Profile